Submit a return request
Wholesale customers, reach out to us directly at shop@turkish-t.com
Retail customers, follow the instructions below:
- Log in to your account
- In the "Email" field, enter your email address, and then click "Continue".
- Open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, select the items that you want to return.
- Select a return reason and add a note for the store.
- Click "Submit request"
Questions about submitting a return? Email us at shop@turkish-t.com
If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return shipping label. After the product is returned, you will receive a refund. All items on sale are final sale.