Returns & Exchanges
We stand behind our products 100%, and work with the best manufacturers in Turkey to produce the highest quality textiles that will meet, if not exceed, your expectations.
If you are not completely satisfied with your purchase, we will gladly offer you an exchange or refund of the merchandise price within 14 days of receipt of the product. In the event that items are returned for store credit, it will expire after 365 calendar days. Store credit policies apply to Wholesale stores only.
Inventory reduction/clearance items are final sale. Slight imperfections may apply. Do not purchase if you expect 100% Turkish-T quality. Please look at our regular price items for best quality.
Please note that return shipping charges are non-refundable, unless the item received is incorrect or damaged. In that case, please contact our Customer Service team at email@example.com prior to sending the product back so that we can provide you with a return shipping label.
(Note: Please be aware that most Turkish-T items are hand-loomed, meaning occasional variances in color-way may occur, along with other loom inconsistencies. This is normal and to be expected with the nature of hand-made, loomed products.)
Turkish-T Wholesale Return Policy
- Items returned unopened/ unwashed within 14 days, eligible for full refund.
- Items returned unopened/ unwashed after 30 days, will incur a 20% restocking fee. Items that are weathered in anyway do to in store storage as samples or display items are not eligible for restocking.
- Items are not eligible for any Turkish-T return policies after 30 days without store manager approval.
Turkish-T Retail Return Policy
Items returned unused/ unwashed within 14 days, eligible for a full refund.
- Items are not illegible for any Turkish-T return policies after 14 days without store manager approval.
- Items returned to Turkish-T without store manager approval after 14 days, are not eligible for refunds.
To return an item for any other reason, please send the unused items with the packing slip, and return, or exchange instructions to:
Attn: Returns Department
1950 Chickering Road
Nashville, TN 37215